SHIPPING POLICY (USPS Services - Within the USA)
Last Updated: 01-01-2026
**FREE SHIPPING ON ORDERS OVER $150 WITHIN THE UNITED STATES**
This Shipping Policy outlines the terms and conditions for shipping and delivery of products purchased from PILI using United States Postal Service (USPS) services within the United States. By making a purchase, you agree to the terms outlined in this policy.
1. SHIPPING METHODS: We utilize USPS services for shipping within the United States. The available USPS shipping methods, costs, and estimated delivery times are provided during the checkout process.
2. ORDER PROCESSING: We endeavor to process orders as efficiently as possible. Orders are typically processed within 3-5 business days. Order processing may take longer during peak seasons or due to unforeseen circumstances. We appreciate your patience during such times.
3. SHIPPING RATES: Shipping rates are calculated based on factors such as the destination, selected USPS service, and the total weight of your order. The exact shipping cost will be displayed during checkout.
4. ESTIMATED DELIVERY TIME: The estimated delivery time for your order is contingent on your location and the selected USPS service.
Once your order is processed and shipped, you will receive a tracking number that allows you to monitor the progress of your delivery.
5. LOST OR DELAYED SHIPMENTS: If your shipment is lost or delayed, please contact our Customer Support team immediately. We will investigate the issue and work to resolve it as quickly as possible.
6. ADDRESS ACCURACY: Providing accurate shipping information during the checkout process is your responsibility. PILI is not responsible for orders shipped to incorrect or incomplete addresses.
7. CHANGES TO THIS POLICY: We reserve the right to modify this Shipping Policy at any time. Please check this page periodically for updates.